We consider an Upleap account manager your personal Instagram 'guru'. You're designated an account manager as soon as you sign up for your free trial, and they work on growing your Instagram account for as long as you're with Upleap.
When you first sign up to Upleap, you're asked to describe what your account is about. In example, you may be an avid fitness enthusiast, posting pictures of you and your training routine.
Specifying this helps your account manager find the right Instagram users to engage with - real people who would appreciate your content.
Your account manager also engages with followers of users that you have specified. For example, you may want followers that are similar (or the same) as another fitness influencer. Your account manager will engage with these people.
To summarize, your dedicated account manager helps you grow your account by engaging with other users based on your ideal target audience.